Privacy Policy

Last Updated: October 28, 2025

At Train Ride Tours, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website, make a booking, or communicate with us.

Privacy at a Glance

We believe in transparency, security, and respect for your privacy.

✅ Your data is protected — We use secure technology and encrypted systems to safeguard your personal information.
✅ Shared only when necessary — We share details only with trusted partners and tour operators to fulfill your booking.
✅ Never sold — We do not sell your personal data to third parties, ever.
✅ You stay in control — You can update your preferences, unsubscribe from marketing, or request data deletion at any time.

Information We Collect

When you use our website or book a tour, we may collect the following:

Personal Information — Your name, email address, phone number, billing details, and other information you provide when making a booking or inquiry.
Booking Details — Travel dates, party size, preferences, and tour selections used to complete your reservation.
Technical Data — Device information such as your IP address, browser type, operating system, and cookie data to help us optimize our site and detect potential issues.
Communications — Messages you send via email, chat, forms, or feedback tools.

How We Use Your Information

We use your data to provide the best possible service and travel experience:

To process and confirm bookings and reservations.
To send trip details, reminders, and important travel updates.
To deliver customer support and respond to inquiries.
To improve our website, products, and services.
To send promotional messages (only if you have opted in).

Sharing Your Information

We share your data only with trusted parties that help fulfill your booking or support our operations:

Vendors & Operators — When you book a train tour or activity, we share necessary details with the operator to complete your reservation and communicate trip instructions.
Service Providers — We work with secure third parties that handle payments, analytics, communication tools, and booking systems.
Legal Requirements — We may disclose limited information if required by law or to protect our company, customers, or partners from fraud or harm.

👉 We never sell your personal information to any third party.

Cookies & Tracking

Our website uses cookies and similar technologies to enhance functionality and personalize your experience. Cookies help us analyze performance, remember preferences, and improve our services.

You can choose to accept or disable cookies through your browser settings, but doing so may affect site functionality.

Data Security

We use encryption, firewalls, and secure payment gateways to keep your data safe. While no system is completely immune to breaches, we take every reasonable step to prevent unauthorized access, misuse, or loss of information.

Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you.
Request corrections if any information is inaccurate.
Request deletion of your data (“right to be forgotten”).
Opt out of promotional emails at any time.

To exercise these rights, contact us at [email protected]. We’ll respond within a reasonable timeframe, as required by applicable law.

Children’s Privacy

Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from minors.

If you believe we have inadvertently collected information from a child under 13, please contact us so we can remove it promptly.

Changes to This Policy

We may update this Privacy Policy as needed to reflect operational, legal, or regulatory changes. Any updates will be posted here with a new “Last Updated” date. We encourage you to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

📧 [email protected]